Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat Closed
  • Sun Closed
settings

316-788-1641 | 772 N Baltimore Derby, KS 67037

What to Do After a Car Accident

How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.


What Our Customers Are Saying

reviewicon

We lived in Derby for 25 years before moving to Florida. Brad and the gang at D&B have always been honest with us when we needed work done on our cars. My mother is still there and continues to use them. Recently we had to purchase a new vehicle for her and Brad was amazing helping us get the new vehicle checked out. It's difficult when you aren't right there, but they went above and beyond in the Service Department!!! They are honest and really good people! When you need something done or help they always go the extra mile! They really treat you like family and knowing we have Brad there to help my mother and watch over her cars helps us to sleep better at night. It's a great business!

, 05/04/2020

reviewicon

Appointment was made one week in advance the shop got the car right in as scheduled. The correctly diagnosed the problem and called with estimate on the cost for repairs and requested approval to fix. The vehicle was repaired the same day and the total invoice was less than the estimate. The owners and staff are very knowledgeable and very customer service oriented. I would give them an A plus rating based on my experience and will definitely be a return customer.

, 05/04/2020

reviewicon

I have had brake repair and oil change service at D&B Service Center. On both visits I was treated in a timely and professional manner. The service estimate was very accurate with no surprises.

, 05/04/2020

reviewicon

D&B is awesome! Brad is honest, helpful, and very knowledgeable! A true Derby homegrown business!

, 05/04/2020

reviewicon

I brought my car here to get some new tires put on it. They were reasonably priced. The staff was nice and extremely helpful and informative. I highly recommend them.

, 05/04/2020

reviewicon

These guys are honest, do good work, and are friendly. Refreshing to find a car repair service like this, they are the best.

, 05/04/2020
  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • Jasper
  • Car Care Aware
  • Call Us For Service: 316-788-1641