Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat Closed
  • Sun Closed
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316-788-1641 | 772 N Baltimore Derby, KS 67037

CUSTOMER SURVEY

CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at D & B Service Center is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At D & B Service Center we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


What Our Customers Are Saying

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We lived in Derby for 25 years before moving to Florida. Brad and the gang at D&B have always been honest with us when we needed work done on our cars. My mother is still there and continues to use them. Recently we had to purchase a new vehicle for her and Brad was amazing helping us get the new vehicle checked out. It's difficult when you aren't right there, but they went above and beyond in the Service Department!!! They are honest and really good people! When you need something done or help they always go the extra mile! They really treat you like family and knowing we have Brad there to help my mother and watch over her cars helps us to sleep better at night. It's a great business!

, 05/04/2020

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Appointment was made one week in advance the shop got the car right in as scheduled. The correctly diagnosed the problem and called with estimate on the cost for repairs and requested approval to fix. The vehicle was repaired the same day and the total invoice was less than the estimate. The owners and staff are very knowledgeable and very customer service oriented. I would give them an A plus rating based on my experience and will definitely be a return customer.

, 05/04/2020

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I have had brake repair and oil change service at D&B Service Center. On both visits I was treated in a timely and professional manner. The service estimate was very accurate with no surprises.

, 05/04/2020

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D&B is awesome! Brad is honest, helpful, and very knowledgeable! A true Derby homegrown business!

, 05/04/2020

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I brought my car here to get some new tires put on it. They were reasonably priced. The staff was nice and extremely helpful and informative. I highly recommend them.

, 05/04/2020

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These guys are honest, do good work, and are friendly. Refreshing to find a car repair service like this, they are the best.

, 05/04/2020
  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • Jasper
  • Car Care Aware
  • Call Us For Service: 316-788-1641